​

Effective Date: 04/09/2025

CES Electrical Contractors (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our services, visit our website, or contact us.

1. Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Name, email address, telephone number, and postal address.

• Service Information: Details of the work requested, carried out, or quoted for.

• Payment Information: Bank details or other financial information (where applicable).

• Website Data: IP addresses, browser type, and basic usage statistics if you use our website.

2. How We Use Your Information

We use personal data for the following purposes:

• To provide electrical contracting services.

• To communicate with you about quotes, appointments, and work updates.

• To issue invoices, process payments, and manage accounts.

• To comply with legal or regulatory requirements.

• To improve our services and customer experience.

3. Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Contractual necessity – when providing you with services or responding to enquiries.

• Legal obligation – where we must comply with laws (e.g., tax records).

• Legitimate interests – for running our business effectively and maintaining customer relationships.

• Consent – if you sign up for optional communications (e.g., marketing emails).

4. Sharing Your Information

We do not sell or rent personal information. We may share data only with:

• Trusted third-party service providers (e.g., IT, accountants, or subcontractors working on your project).

• Regulatory or legal authorities when required by law.

5. Data Retention

We keep personal data only as long as necessary for the purposes collected:

• Service records and invoices are typically retained for 6 years in line with HMRC requirements.

• Other data will be securely deleted when no longer needed.

6. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have rights including:

• Access to your personal data.

• Correction of inaccurate or incomplete data.

• Erasure of your data (“the right to be forgotten”).

• Restriction or objection to processing.

• Data portability (transfer of your data to another provider).

To exercise your rights, please contact us (see Section 9).

7. Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure.

8. Cookies & Website Usage

If our website uses cookies, we will notify visitors and allow them to manage preferences. Cookies help us improve website performance and user experience.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

CES Electrical Contractors
Goole, East Yorkshire
Email: Pete@ceselectricals.com

If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.